FREE SHIPPING ON ORDERS OVER 50$

FAQ

FAQ

 

Can I cancel or change my order?

If you need to cancel or change an order, please make sure to contact us as soon as possible! 

There is a very limited time before an order ships, so the best way to reach us would be to contact our live chat reps Monday-Friday between 7:30am-4pm Pacific Standard Time.

 

How much is shipping & handling?

In order to offer our factory-direct wholesale pricing to the public, Feedyourdesires.com charges shipping and a minimal handling fee per item on orders. Similar to a warehouse membership fee, it allows us to pass on considerable savings by skipping the retail “middleman”. We stand by our 110% lowest pricing guarantee on every single order, so rest assured you’ve received the best deal online. If you have any issues or find a better price on any other site please feel free to contact us and we’ll be happy to beat it, plus an additional 10% !

Please refer to the below charts for our shipment cost for both Feed your Desires, LLC Shipping within the United States (Shown in US Dollars):

Method

Delivery Time

Cost

USPS First Class

4-10 Business Days

$5.99 for the first item, $1.99 per each additional item.

USPS Priority Mail

2-4 Business Days

$9.99 for the first item, $1.99 per each additional item.

USPS Express Mail (Signature Required)

1-2 Business Days

$22.99 for the first item, $1.99 per each additional item.

*Please note, the delivery time-frame is counted in business days and is estimated from when the order ships, not from when you place the order. Please allow 1-2 business days for orders to process before shipment begins.

 

Shipping within Canada (Shown in Canadian Dollars):

Method

Delivery Time

Cost

Standard Parcel Post

6-10 Business Days

$6.99 for the first item, $1.99 per each additional item.

Priority Mail

3-5 Business Days

$22.99 for the first item, $1.99 per each additional item.

Express Shipping                                         

1-3 Business Days

$29.99 for the first item, $1.99 per each additional item.

*Please note, the delivery time-frame is counted in business days and is estimated from when the order ships, not from when you place the order. Please allow 1-2 business days for orders to process before shipment begins. This estimate does not include any possible delays due to customs, nor does it include any potential taxes or duties.

International Shipping (Shown in US Dollars):

Method                                                        

Delivery Time

Cost

Standard Parcel Post

6-10 Business Days

$7.99 for the first item, $1.99 per each additional item.

 Priority Mail

3-5 Business Days

$20.99 for the first item, $1.99 per each additional item.

*Please note, the delivery time-frame is counted in business days and is estimated from when the order ships, not from when you place the order. Please allow 1-2 business days for orders to process before shipment begins. This estimate does not include any possible delays due to customs, nor does it include any potential taxes or duties.

 

 

How do I make a return or exchange?

To begin the return process, please review our return policy here. From there you can submit your return request here. Please allow up to 48 hours for your return request to be reviewed.

 

 

What is the status of my order?

For your convenience, we have created an page where you can check your order status online.  If you know your 9-digit order number and the email address submitted at the point of sale, you can check the current status of your order here.

The online status of your order will be categorized as one of the following:

Processing

New orders are submitted with a status of "Processing."  This status means that the order has been received and will soon be prepared for fulfillment.  

On Hold

Sometimes an order needs special attention from a support agent.  In these situations, the order is placed on hold. This usually means that a member of our Customer Support Team is waiting to hear back from a customer before completing an order modification (i.e. order cancellation, address change, etc..).

If the status of your order is "On Hold," please contact our Customer Support Team to resolve any pending issues.

Transmitted

Items ordered from CellularOutfitter.com are shipped from drop-ship vendors or from our own off-site warehouse.  An order with a status of "transmitted" has been submitted for fulfillment.  Most orders placed through Feedyourdesires.com are shipped within 24 hours, but some orders can take up to 3 business days for fulfillment.  

Once an order has been transmitted, you can expect to receive a shipment confirmation with a tracking number within a few days.

Backordered

While we do out best to maintain accurate online inventory, sometimes items are sold faster than they can be updates.  A "Backordered" status means that one or more of the items on your order are not currently available.  

For backordered orders, please contact our Customer Support Team.   

Shipped

A "Shipped" status means that one or more items from your order have shipped.  The results of your online order status request should display at least one tracking number.  

Complete

Shipped orders are automatically updated to "Complete" after the charge has been finalized and the funds have been captured.  

Closed

An order with a "Closed" status is an order that has been refunded in full.  

Depending on the policies of your financial institution, refunds can take up to 5 business days to post to your account.

 

 

 

 

 

 

 

I haven't received my order!

There’s a few things you can do if your order hasn’t shown up!

  1. Check our Order Tracker to see if the post office may have held the item, or if delivery was delayed.
  2. Contact your local post office or go in with a government-issued ID to pick up the held item.
  3. If you have a leasing office or a front desk where packages may be left if you’re unavailable, check to see if they may have been held for you there.

If these above steps don’t work, please Contact Us!

 

Method

Delivery Time

USPS First Class

4-10 Business Days

USPS Priority Mail

2-5 Business Days

USPS Express Mail (Signature Required)

1-3 Business Days

 

 

 

How long will it take for my item to arrive?

Once your order ships from our warehouse, the order will take the following amount of time to arrive depending on which shipment method you chose:

Orders within the United States:

Method

Delivery Time

USPS First Class

4-10 Business Days

USPS Priority Mail

2-5 Business Days

USPS Express Mail (Signature Required)

1-3 Business Days

International Orders:

Method                                                     

Delivery Time

USPS First Class

6-10 Business Days

USPS Priority Mail

3-5 Business Days

*Please note, the delivery time-frame is counted in business days and is estimated from when the order ships, not from when you place the order. Please allow 1-2 business days for orders to process before shipment begins.

 

 

What is your return policy?

We want to make sure you love your items! If for any reason you want to return the item you received you have 90 days from the date of purchase to do so. You can exchange for another color or item, or simply return the item. To set that up, please fill visit our Return Policy page.

All information regarding return terms can be found on our Return Policy.

 

 

How do I apply a promo code?

Promo codes are always entered in the shopping cart before clicking the ‘Proceed To Checkout’ button.

On both desktop and mobile it will be to the left of your order total. When you click the ‘Promo code?’ link it will open a box where you can fill in your code. Hit apply, and you should see your order total change.

Having problems applying your promo code? We can help! Feel free to Contact Us for assistance.

Please note, discount offers are not valid in conjunction with any other coupons and cannot be redeemed for cash. One coupon discount per customer. We reserve the right to withdraw, amend or extend offers at any time, without prior notice.

*Exclusions: Bluetooth headsets, phones, and products from following OEM manufacturers:

12 Survivors, ADATA, Adesso, AEE, Akai, ALLSOP, Antennas Direct, APE, Apple, Architech, AT&T, ATLANTIC, Audio Technica, AXIS, AZDEN, Ballistic, BALLY, Bazooka, Bebop, Belkin, Bell + Howell, Betsey Johnson, BlackBerry, BLUEPARROTT, Bodyglove, BOSS, BOYO, Bushnell, Canon, CASE LOGIC, Case-Mate, Casio, CHAMBERLAIN, Cobra, COBRA ELECTRONICS, Cocoon, COLEMAN, CONAIR, Cookoo, CRIMESTOPPER, CTA Digital, DANE-ELEC, DB-Link, DEFLECTO, Delton, Digipower, Digital Innovations, DREAMGEAR, DURACELL, DUST OFF, ECKO UNLIMITED, Ed Hardy, ELEMENTCASE, ENDUST, ENSPIRE, EVERLAST, FALCON, Fellowees, First Alert, Fujifilm, GAIAM, GARMIN, GE, GEARWRENCH, GIGASTONE, GNC, GPX, Griffin, Hello Kitty, Hipstreet, HONEY-CAN-DO, HornetTek, HTC, Huawei, HUMMINBIRD, Hybridlight, IBATTZ, IBEAM, IESSENTIALS, iHome, ILIVE, Incipio, IOGEAR, iSound, ITSKINS, iWerkz, Jabra, Jensen, JER, JVC, Karaoke USA, KING, Kodak, Kodiak, KOSS, Krusell, Kyocera, LA CROSSE, LENMAR, Lenspen, LG, LOREX, LOWRANCE, Magellan, MANHATTAN, Maxell, MAXSA INNOVATIONS, Mercury Goospery, METRA, Micro Innovations, MIDLAND, Mobile Edge, Mobovida, Monster, MOTA, Motorola, NADY, NAXA, Naztech, Nite Ize, NoiseHush, Nokia, OEM SYSTEMS, OMRON, Otterbox, Palm, Panasonic, Pantech, Papago, Parrot, Pioneer, Plantronics, Polaroid, POPNGO, Power Acoustik, POWER GEAR, PROSCAN, Pro-Wire, Puregear, PYLE, QFX, Qmadix, RACE SPORT, RCA, Rubbermaid, Samsung, SanDisk, Science Time, Scosche, SECURITYMAN, Seidio, Sennheiser, SHIELDME, Sidekick, SIMA, Sony, Sony Ericsson, SOUL, Soundstorm, Speck, Stansport, Stinger, Sunpak, Supersonic, SwitchEasy, SYLVANIA, TIC Corporation, T-Mobile, Trident, Tripp, TrueBlue, Uniden, Urbanista, UTSTARCOM, VERBATIM, Verizon, VIVI LIFE, Vivitar, VTECH, WEATHERX, Weband, Wilson, Woozik, WORDLOCK, ZBOOST, ZEKI, Zizo, zNitro

 

What does "OEM" mean?

OEM stands for “original equipment manufacturer”, which means that the item is a brand name product.

 

 

What payment methods do you accept?

We accept major credit/debit cards including Visa, MasterCard, Discover, and American Express. We also accept PayPal and Amazon Pay.

If you have a gift card with a major credit card symbol, it can be used on our site but only if you have activated and registered the card to your address. Without a Zip code to verify the billing address, the transaction will decline.

Bitcoin, Ripple and Monero payments get and extra 10% off.